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Roles, groups & permissions

To ensure flexibility, security, and ease of management, our system uses a well-thought-out model of roles and access rights. Each user role is grouped with individually configured permissions that match the user's responsibilities and tasks.

User roles in the system​

The system defines four key roles:

1. OEM (Original Equipment Manufacturer)​

Purpose:
OEM users represent manufacturers of vehicles or equipment integrated with our platform.

Main responsibilities:

  • Adding new units
  • Uploading and updating services on units
  • Monitoring technical parameters of units

2. Service Provider​

Purpose:
These users are responsible for delivering a set of services that are made available to OEMs and Fleet Owners.

3. Fleet Owner​

Purpose:
Fleet Owners manage a group of units as a single entity.

4. Admin (System Administrator)​

Purpose:
The administrator role includes full permissions to configure and maintain the entire platform.

Main responsibilities:

  • Managing all groups and permissions
  • Editing global settings
  • Assigning roles and access levels
  • Viewing logs and auditing user activity

Flexible Permission Control via Groups​

Each role is organized into a dedicated group, and permissions are managed at the group level. This allows:

  • System scalability as the user base grows
  • Delegation of responsibilities within roles
  • Simplified user creation with predefined access levels

Adding a New User​

To add a new user, go to your dashboard and navigate to:

Then click the "+" icon in the top corner and fill out the form.
Depending on your role, you'll be able to create new users accordingly.

Example of creating an OEM user:
Create OEM user

After creation, an invitation will be sent to the email address provided.

Permissions and Groups​

Each role has a default group with a predefined set of permissions:

  • OEM: oem_management
  • Service Provider: sp_management
  • Fleet Owner: fleet_owner_management

You can view a user’s permissions in the user information window.
Example of a user's permissions:
User permissions

Note: You can request additional permissions from your administrator.

What Permissions You Need​

To understand which permissions a user needs to access certain functionality, check the documentation here.

For example, to see who can create a subject:
How can create subject

In the image, we see that to create a subject, the user must either be an admin or have the subjects_create permission.

Follow the link to obtain more information.